for Zanda Health
Built around the questions practice managers and clinicians ask every week — calendar sync, SMS reminders, adding a new practitioner, resending invoices, enabling Zoom telehealth — the agent answers and actions, so your team isn't stuck in setup loops.
Loaded with dummy data for a fictional clinic — Bondi Psychology Practice, three clinicians, on a Pro plan.
Click any prompt to copy it.
AI support that understands practice management, allied health workflows, billing, and integrations — the way your team actually uses Zanda.
Diagnoses Outlook and Google sync issues, dropped appointments, and double-booking — and re-triggers the sync directly when that's the fix.
Turns on appointment reminders, edits templates, and enables client confirmation keywords — without a practice manager learning the admin maze.
Adds clinicians end-to-end — captures name, role, email, confirms, and triggers the one-click setup link to the practitioner's inbox.
Looks up invoices by client or number, quotes the amount and due date, and resends to the client's email on file — staying out of Medicare claiming advice.
Walks the practice through enabling the Zoom integration, confirms default settings, and triggers the OAuth email for each clinician.
Won't pretend to be a clinician. Built-in guardrail steers away from medical advice, drug dosage, and treatment recommendations — and breaks the fourth wall warmly on off-script questions.
Wired up specifically for Zanda Health's allied-health practice workflows.
Scraped the live Zanda Health help centre for product docs and grounded answers in your real terminology.
Six topic-matched workflows — calendar, SMS, practitioners, billing, telehealth, plus a fallback FAQ. Each one quotes back details before acting.
Nine mock Zanda tools — practice lookups, clinician lists, invoice reads, plus write actions to add practitioners, resend invoices, enable Zoom, and re-sync calendars.
Six conversation scenarios run with three iterations each, covering happy paths and an off-script test that breaks the fourth wall.
From this demo to production in weeks, not months.
Practice + practitioner lookups, invoice reads, calendar config inspection. The agent answers and triages without touching anything in your production database.
Replace dummy data with your real subscriber records, real help centre, real product configs. Tighten the agent on real customer questions.
Resend invoices, add practitioners, enable integrations, configure SMS templates. Enable progressively once you've validated read-only behaviour.
Add voice and email. Same workflows, same brand voice, every touchpoint a customer reaches for — chat widget, support email, and a real phone number.
Lorikeet is built for businesses handling sensitive client data — privacy and data residency are non-negotiable.
Multi-region deployments. Australian customer data can stay in AU. Pick the jurisdiction that suits your privacy posture.
Phased API access — start read-only, enable write-back when you're ready. The agent only sees and actions what you've explicitly authorised.
Security docs, sub-processor list, vendor questionnaire, and DPIA available on request — we can share access with your compliance reviewer.
New customers self-serve through trial conversion, calendar sync, SMS setup, and adding their first practitioners — without waiting for an onboarding call.
The agent handles the top 60-70% of practice questions — Outlook sync, SMS templates, invoice resends, Zoom setup — so your team focuses on complex billing and integration cases.
Australian, US, and UK practices all get instant answers, even when your support team is asleep. Same accuracy across time zones.
The agent stays on practice management. It won't give clinical, medical, or drug-dosage advice — even when asked directly. Built for health, by design.
Deploy with the Zanda brand, the Zanda voice. The agent represents your product, not a third-party chatbot.
Handle 3x the practices without growing the support team. The AI grows with your subscriber base.
We'd love to walk you through how this works in production and answer any questions.
Talk to the team